Privacy Policy
Effective date: August 11, 2026 · Mezza AI, operated by BIZLY DOCS LLC
What we collect
Mezza AI (operated by BIZLY DOCS LLC) collects information needed to operate your AI phone agent and marketing automations: business names, contact details, call transcripts, booking records, customer phone numbers, and message opt-in consent.
How we use information
We use your data to provide scheduling and communication services on behalf of our business customers: answering calls, sending appointment and service confirmations, running follow-up campaigns, calculating ROI, and improving your account. We do not sell or rent personal information.
Mobile and SMS information
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Phone numbers and messaging consent are used only to deliver service-related communication for your account.
Sharing and disclosure
We share data only with service providers that power calling, messaging, calendar, and email delivery (for example, Retell, Resend, and Telnyx) under strict confidentiality and only as needed to provide the service. We may disclose data when required by law.
Your choices
You can opt out of marketing and informational SMS at any time by replying STOP to any message. You can update account details or request data deletion by contacting your account admin or our support team.
Contact us
If you have questions about this policy, email us at support@mezza.ai.